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Frequently Asked Questions

My Library Account

Reviewing Due Dates, Renewing Items, and Tracking OhioLINK Requests

Use the My Library Account link on the library's homepage to review the items you have checked out or requested through OhioLINK. You can see due dates, renew items, and see if an OhioLINK request is in transit or if it has been received by Heterick Library yet. (You will also receive an email from the library when an OhioLINK request has been received by Heterick, letting you know it is available for pickup.)

To review your library account, click on the My Library Account hyperlink at the top of the library's homepage, or visit: https://polar.onu.edu/patroninfo

Enter your name as it appears on your student ID in the first box, and your university ID (sometimes referred to as your barcode) in the second box. 

  • If your ID number is printed in the format "00123456701," enter the number exactly as it appears. 
  • If your ID number is printed in the format "A01234567," make the following changes before entering the number:
    • Change the initial "A" to a "0" (zero).
    • Add the "0x" (zero and another number) that appears in the bottom right corner of your ID card to the end of the number.
    • The revised number should be 11 digits total. For example, A01234567 + 01 becomes 00123456701.

Once you have logged in, you can switch between the HOLDS screen and the ITEMS CHECKED OUT screen to view the status of OhioLINK requests, review due dates, and renew items.

Screen for the status of OhioLINK requests (holds):

Screen for checked out items:

To renew items, click the box to the left of the title you wish to renew and the "Renew Marked" button at the top. Items can typically only be renewed within 1-3 days of their due date.