Below is a list of frequently asked questions received by Heterick Memorial Library, along with detailed answers for each. To navigate to an answer, simply click on the linked text of any of the questions listed. Each answer also contains a link to bring you back to the top of this page. If none of the questions or answers here match with what you're looking for, please contact the library via email at reference@onu.edu or by phone at 419-772-2181.
- How do I print at the library?
- How do I check my printing balance?
- How do I reserve a room at Heterick Library?
- Where can I get help with my writing?
- Where can I get help with creating citations?
- How do I search for things in the library?
- How do I request an item (article, OhioLINK book, DVD, etc.)?
- How do I checkout an item on course reserve?
- How do I access newspapers available from the library?
- Does the library have other items that I can borrow?
How do I check my printing balance?
To check your printing balance, visit the ONU Printing page and log in using your ONU username and password. Once logged in, you'll be able to see your available balance, and add more funds if needed.
What happens if I use up my printing allowance?
If you use up your printing allowance, the printer will still allow you to print and make copies (scanning is always free). However, the charge for what you print will be added to your regular student account. You will need to pay this charge in the same way you pay your other ONU bills (tuition, housing, fees, etc.).
How do I reserve a room at Heterick Library?
You can reserve a room at Heterick Library by visiting our Reserve a Room page.
To reserve a space, choose the room and time to begin the reservation by using the grid on the page. Once you've selected a start time, you'll be moved to just below the grid where you can choose how long you'd like to reserve the space by using the available dropdown menu. You can reserve a room multiple days in advance by using the Go to Date button, which is located beneath the current date display and just above the grid's top-left corner. Once you've submitted a reservation, you'll receive an email letting you know that your reservation has been confirmed. Please note, current ONU students can reserve spaces in the library for up to four hours per week.
Can I cancel and reschedule or alter a room reservation?
Yes! To cancel a reservation, simply follow the instructions in the automated email you received after making your original appointment. Once it's been canceled, you can reserve another space for another time. If you need help canceling, or if you need to adjust your room reservation, please contact the library via email at reference@onu.edu or by phone at 419-772-2181.
Where can I get help with my writing?
For help with your writing, we highly recommend contacting Ohio Northern University's Writing Center, which is located on the second floor of the library. Peer tutors at the Writing Center can help you at any stage of the writing process, whether you need help getting started, organizing your ideas, or proofreading a finished draft. You can schedule an appointment with the Writing Center by visiting their page on ONU's website.
Where can I get help with creating citations?
You can find information on creating citations in various styles by visiting the library's Citation Resources page. This page contains helpful information on common citation styles such as APA and MLA, discipline-specific styles such as NLM and IEEE, and citation management resources.
Your Personal Librarian and Ohio Northern University's Writing Center can also offer assistance creating citations, and we highly encourage you to reach out to them via email. You can find your librarian on our Personal Librarian page, and the contact information for the Writing Center on their page on ONU's website.
How do I search for things in the library?
When doing research and searching the library's website for sources, there are a number of different options available. Depending on what you're specifically looking for will determine which of these options we recommend you start with first.
Where can I find articles?
If you're looking for a specific article, or if you're searching for articles on a particular topic, we recommend first starting with KlondikeSearch, the main search box on the library homepage. From here, you can look for articles by their title and author, or by entering keywords and search terms that relate to your research topic. KlondikeSearch looks through most of the library's databases, so it should find your article regardless of which database it is housed in, but you may want to look at subject specific databases as well. Once you've found an article, you can access it via the available options by clicking Available Online or Access Options.
I'm having difficulty finding articles, what should I do?
If you're having difficulty finding articles, you can use the limiters or facets in KlondikeSearch to narrow your results. These facets can be accessed on the left side of the results page. Common limiters include source type (academic journals, books, etc.), date range, and including only peer reviewed articles. Additionally, you can narrow your results further by visiting the library's Databases page and choosing an individual database to search.
Where can I find books or DVDs?
To find books, DVDs, or other items in the library's collections, you can use KlondikeSearch. Similar to searching for articles, you can search by title, author, or by entering keywords and search terms to find materials on a particular topic. You can limit your search to different formats under resource type, and find items at ONU by selecting "Physical Items at ONU" in the left column or selecting a specific library under Library. Once you've found an item in our catalog, clicking the title will display the floor it's located on and it's call number, or will contain a link where you can access the material electronically.
You will also find materials from other institutions in the state in KlondikeSearch and request they be sent here for you.
How do I request an item (article, OhioLINK book, DVD, etc.)?
If the library does not have access to at item, it can be requested from another institution.
How do I request an item from OhioLINK?
To request an item from OhioLINK, log in to KlondikeSearch, find the item, and select the title to view the record. Once you've confirmed that a copy of the item is available from another OhioLINK institution, click the "Get It" button for a physical item or a scanned chapter. Next, select "Heterick Memorial Library" from the dropdown menu along with any other optional information you'd like to include and click send at the bottom of the form. You will receive a confirmation message on the page and an email.
If you have any trouble with this, please contact the library for help.
How do I request an item via Interlibrary Loan (ILL)?
Occasionally, articles and other materials found in KlondikeSearch or in our individual databases may display an option to request the source via ILL if a full-text option is not available. To request these items, simply select the option and complete the required fields on the form that displays (most of the fields pertaining to the source will be auto-filled). Alternatively, you can also visit our Interlibrary Loan page and complete a form there if you're looking for a source that doesn't appear in our databases or in OhioLINK.
Once you've completed either form, you'll receive an email containing the item you requested if it's electronic, or an email letting you know the item is available to be picked up from the library if it's physical.
How do I check out an item on course reserve?
If you know what course reserve item you need, simply go to the Information Desk on the first floor of the library with your ONU ID, which serves as your library card, and tell the person there what item you'd like to checkout. It is helpful if you know the call number or the title of the item.
If you don't know what course reserve item you need, you can search for course reserves on the course reserve page. Search by the number or name of your course or your instructor's name.
How do I access newspapers available from the library?
Heterick Library currently offers access to three national newspapers to current members of Ohio Northern University. Members of the University will need to create accounts to access the newspapers' content. The library has created specific instructions on how to set up an account, and the links to these instructions and the newspaper's website are listed below. If you have any issues creating an account or accessing the newspapers' articles, please contact the library via email at reference@onu.edu.
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New York Times (The) This link opens in a new window
An account is required to access The New York Times. Click the link above for instructions. If you have an account, you can go directly to https://www.nytimes.com/ and select “Continue with work or school single sign-on” as a log in option.
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Wall Street Journal (The) This link opens in a new window
Register for an account to Wall Street Journal. If you have already created an account, log in here.
Does the library have other items that I can borrow?
The library has a number of loanable items, such as:
- Phone Chargers
- Laptop Chargers
- Blu-ray/DVD Player
- USB Microphone
- HDMI Cords
- Various Cables & Adapters
- Destress Kits
- Headphones
- Other Miscellaneous Items
Just ask at the front desk!