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Below are question/situation examples to help you fill out the SLA Question Tracking form.
Can I have a dry erase marker?
Can I borrow a stapler?
Do you have HDMI cords?
You do not need to fill out the form if you simply check out a course reserve to a student who already knows what item they want. Fill out the form only when you provide extra assistance to a student or faculty member, as in the examples below.
My professor said she put something on reserve but I don't know what it is.
What is a course reserve?
How do I find the course reserves?
I need to put these three items on reserve for my class.
Where is Room 200?
Is the Writing Center in here?
How do I get to the computer lab?
Library Policy Information
How long can I check this out for?
What time do you close tonight?
Can I renew this online?
Use this for times when you have gone to the shelf with a patron and helped them actually locate a physical item.
Do you have this book/journal article? (shows you syllabus, email from professor, etc. with book or article title)